Privacy Policy

How Europe Dental Clinics collects, uses and protects your personal data.

Last updated: 8 November 2026

Who we are

Europe Dental Clinics provides dental treatment and international patient support through its clinics in Istanbul and Cologne. In this policy, “we”, “us” and “our” refer to Europe Dental Clinics. You can contact us at [email protected] or +90 507 617 29 32.

Main contact address: Üniversite Mahallesi E-5 Yan Yolu No:112, Avcılar / İstanbul
İstWest clinic: Yenibosna Merkez Mh. Değirmenbahçe Cd. İstWest Konutları No: 17/BJ (Starcity AVM Karşısı) Bahçelievler / İstanbul

Personal data we collect

We collect the information you provide when you contact us, request a consultation, book an appointment or communicate with our team. This may include your name, phone number, e-mail address, country, treatment interests, medical and dental information relevant to your care, messages, and any files you choose to send us.

When you use our website, we also collect limited technical information such as your IP address, browser type, device information, pages visited and the website that referred you. Cookies and similar technologies are described in our Cookie Policy.

How we use your data

  • To respond to your enquiries and provide a free pre-assessment.
  • To prepare treatment plans, quotations and appointment arrangements.
  • To coordinate your dental care with our clinics and clinical teams.
  • To support international patients with travel, accommodation and transfer arrangements where requested.
  • To improve our website, services and patient experience.
  • To comply with legal, tax, accounting and regulatory obligations.
  • To send service updates or marketing communications where you have consented, or where permitted by law.

Legal bases for processing

We process personal data on one or more of the following legal bases: your consent; the performance of a contract or steps taken at your request before entering a contract; compliance with a legal obligation; and our legitimate interests in operating and improving our dental services, provided your rights are not overridden.

Cookies and analytics

We use necessary cookies to operate the website, remember your cookie choices and protect forms against abuse. Analytics and marketing cookies are used only when you give consent through our cookie banner. You can change your preferences at any time using the “Cookie settings” link in the footer. See our Cookie Policy for the full list.

How we share personal data

We may share your information with our dental clinics, treating dentists, clinical laboratories, translation and patient-support providers, IT and hosting providers, analytics providers and professional advisers, but only where necessary and under appropriate safeguards. We do not sell your personal data. We may disclose information where required by law, court order or a competent authority.

International transfers

Our clinics and service providers may be located in Türkiye, the European Economic Area or other countries. Where personal data is transferred outside your country, we use appropriate safeguards, such as contractual protections and organisational measures, to protect your information.

Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, including the duration of your treatment relationship, any warranty or follow-up period, and applicable legal, tax and record-keeping requirements. When data is no longer needed, we securely delete or anonymise it.

Your rights

Subject to applicable law, you may have the right to access your personal data, request correction or deletion, restrict or object to processing, request data portability, withdraw consent, and lodge a complaint with your local data protection authority. To exercise these rights, contact us at [email protected].

Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. These measures include access controls, secure hosting, encrypted connections and staff confidentiality obligations.

Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact Europe Dental Clinics at [email protected] or +90 507 617 29 32.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date.

We value your privacy

We use only essential cookies to run this site. With your consent we also use cookies to measure visits and display content such as maps and Instagram. You can change your choice at any time.

Cookie preferences

Choose which cookies you allow. Necessary cookies are required for the site to work and cannot be disabled. Your consent is valid for 6 months. Cookie Policy

NecessaryEssential functions required for the site to work, such as sessions, form security and storing your cookie choices.Always on
Cookies used (2)
PreferencesConvenience features such as not showing the welcome message again in the same session.
Cookies used (1)
StatisticsHelps us measure which pages are visited without identifying you.
Cookies used (1)
External mediaDisplaying Google Maps, Instagram and YouTube content. These services may set their own cookies.
Cookies used (3)